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Business Process Automation Services

Next-Generation Business Process Automation Services: access premium design, web development, video, UX research, conversion optimization, and AI agency solutions on demand.

49 reviews

Drive growth through our next-generation creative agency solutions today

Trusted by leading brands

Access all of our premium creative, conversion optimization, and AI agency services with flexible packages.

Branding
and graphic design

Videos and
marketing designs

UI/UX design and
web development

User research and
conversion optimization

Optimize

Automation and
AI solutions

INNOVATE

Transform your vision into measurable results at scale

1

Book a consultation

2

Complete due diligence

3

Quick setup 

4

Seamless delivery

Book a consultation to learn more and get started with our premium design, CRO & AI agency service!

*When you share your contact details and project information with us, we use it solely to understand your needs, respond to your inquiry, and provide tailored solutions. We never share or sell your personal information to third parties. For more details, please review our privacy policy.
48 reviews

What do you get with our creative, conversion optimization & AI agency packages?

Unlimited requests and flexible scaling

Submit unlimited requests within your chosen service areas. We'll tackle them sequentially, working on as many requests simultaneously as possible on your subscription plan. Need more capacity? Simply add workstreams to scale your resources as projects demand.

Full ownership and transparency

Receive complete ownership of all deliverables produced during our engagement, including source files, research data, and implementation code. You'll also have access to premium tools, licenses, and frameworks that power our solutions.

No-obligation flexibility

Use our subscription for as long as you need and cancel anytime with no hidden fees or penalties. Your subscription simply won't renew for the following month. Annual plans offer additional savings while maintaining the same flexibility.

Senior expertise at exceptional value

Access the top 0.5% of talent across design, conversion optimization and AI for a fraction of traditional agency costs. From premium creative work to data-driven optimization and automation, receive senior-level expertise without the price tag.

Seamless integration

We adapt to your preferred workflow with dedicated project management. Whether you prefer ClickUp, Slack, email, or your own project management tools, we'll integrate seamlessly with your team's existing processes.

Rapid, reliable delivery

Experience industry-leading turnaround times across all service areas. Typically, you'll receive updates every 1-3 working days (depending on complexity), ensuring continuous progress on your initiatives without unnecessary delays.

Our pricing packages

How many full-time resources do you need?

Grow

8,000 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

10,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

12,500 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:

Grow

7,200 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

9,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

11,250 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:
How many hours per month do you need?

1 hour

199 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

1 hour

179 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

Certified partner you can rely on

How our creative services compare with alternatives

Investment
Investment
Investment
Investment
Fixed & predictable
Skills access
Quality
Management
Security
Integration
Speed
Scalability
2-5x higher
2-4x higher
Other costs
Variable and unpredictable
Other costs
Other costs
None
Other costs
Benefits, software & training
Procurement & lead times
Skills access
Shortlisting & set-up
Skills access
Skills access
360° coverage
Limited diversity
Project-based
Quality
Single specialist
Quality
Quality
Enterprise QC
Task dependent
Specialization dependent
Management
Unreliable
Management
Management
Dedicated PM
High management overhead
Complex management
Security
Time-consuming supervision
Security
Security
Enterprise MSAs
Employment risks
Contract risks
Integration
Limited security
Integration
Integration
Seamless integration
Internal coordination
Limited integration
Speed
No systematic process
Speed
Speed
Up to 3 days/request
Variable speed
Project-based
Scalability
Availability dependent
Scalability
Scalability
Instant scaling
Slow to scale
Limited flexibility
Not scalable

Featured in

Awwwards logo
Behance passionates
CSS design awards
Enterprise-grade agile team with senior professionals across Europe
Proven track record of scaling solutions for enterprise clients
Comprehensive solution spanning design, development, optimization and AI.
Data-driven approach delivering measurable results across all services

Frequently asked questions

In contrast to typical agencies, where you are billed by the hour or a fixed amount for a project specification, our unlimited packages give you access to a full-time or part-time (top 0.5%) senior resource for a month with complete flexibility to manage the tasks they work on on a daily basis. The “resource” can also alternate between senior specialists within the service area according to the tasks. For example, within the Grow packages, you can request design, video and web development deliverables, and while you might only have 1 resource (so 2 separate tasks cannot be worked on at the same time by 2 separate resources, and one task will need to be paused for the other to progress), this 1 resouce can still alternate between senior designers, developers and motion graphics specialists. This essentially means that even with 1 worksteam, or 1 resource, you still get the skills diversity of an entire team.

This mode of operation is ideal for iterative and fast-paced creative, marketing, and product teams that require high-quality deliverables across a broad spectrum of services with a fast turnaround. 

The packages are also ideal for medium to large-scale multidimensional projects that might require the combination of multiple Grow, Optimize, and Innovate packages. For these kinds of projects, our packages work out to be multiple times more cost-efficient than comparable quality traditional agency estimates, which often “price the client” instead of the project.

The packages can also be used for fixed-term, smaller engagements, such as a small website redesign and rebuild, or a branding project that lasts 1 or 2 months.

Most of our clients are growth-stage and enterprise businesses with 50+ employees in the US, Canada, the UK, and the EU.

You’ll have a dedicated project manager as your main point of contact who coordinates your requests across our team. Depending on your subscription, you’ll work with senior designers, developers, motion graphics artists, UX researchers, CRO specialists, or AI engineers—all within the top 0.5% of talent in their fields.

Both plan types offer the same level of service and unlimited requests. Monthly plans offer maximum flexibility with no long-term commitment, while annual plans provide a 10% discount. Both can be canceled with no hidden fees—your subscription simply won’t renew for the following period.

Yes, we offer flexible hourly packages ranging from 1 to 10 hours per month ($199 per hour) for projects that don’t require unlimited service. These packages are perfect for maintenance, small updates, or occasional creative needs. 

All hourly packages provide access to the same senior talent as our unlimited subscriptions and can be used across design, UX optimization, or AI services depending on your specific needs. Annual commitments for hourly packages also receive a 10% discount.

We believe in complete flexibility with no hidden commitments. You can cancel your subscription at any time through your client dashboard or by contacting your dedicated project manager. There are no cancellation fees or penalties—your subscription simply won’t renew for the following billing period. For monthly plans, you’ll have access until the end of your current month. For annual plans, you’ll maintain access until the end of your paid annum. All your assets, designs, and deliverables remain fully yours after cancellation, and we’re happy to provide any transition assistance you might need.

Our focus is on providing expertise and implementation rather than licensing third-party tools. As a general rule, if the software is paid and serves as an input to our service (such as A/B testing platforms, development API costs, or specialized AI services), clients are responsible for those licenses. We’re happy to recommend appropriate tools based on your needs and budget, and our team is experienced with most industry-standard platforms. For implementation services like setting up or configuring tools, that work is included in your subscription. We can also help you evaluate which tools would be most cost-effective for your specific objectives.

Yes, absolutely. While our service lists are comprehensive, we understand that digital needs often extend beyond standard categories. If your request relates to the expertise within your chosen package (design, UX optimization, or AI implementation), our senior specialists can likely accommodate it. For example, though we don’t specialize in Wix development, our design team can make updates using the Wix editor within the Grow package. Simply ask about your specific requirements, and we’ll transparently assess if we can deliver the high-quality results you expect. Our goal is to be flexible while maintaining our premium quality standards.

Yes, we provide comprehensive documentation and training for all implemented solutions, whether they’re websites, design systems, or AI applications. Our goal is to ensure your team can effectively utilize and manage the deliverables.

If you’d like to learn more, please book a consultation call. If you’re ready to start, select your preferred package (Grow, Optimize, or Innovate), complete the checkout process, and we’ll schedule a kick-off call to discuss your priorities and establish workflows immediately.

Business Process Automation Services

Transform Your Business Operations with Professional Business Process Automation Services

In today’s rapidly evolving business landscape, companies across all industries are discovering that manual processes and outdated workflows are no longer sustainable for competitive growth. Business process automation services have emerged as the strategic solution that enables organizations to streamline operations, reduce costs, and scale efficiently while maintaining quality and consistency.

For Chief Marketing Officers, UX Directors, startup founders, and digital transformation leaders, the challenge isn’t just about implementing technology—it’s about finding the right partner who understands both the technical complexities and business outcomes that drive real value. The most successful automation initiatives combine strategic thinking with practical implementation, ensuring that every automated process contributes directly to measurable business results.

Modern business process automation services encompass far more than simple task automation. They involve comprehensive analysis of existing workflows, identification of optimization opportunities, and implementation of intelligent systems that adapt and improve over time. Whether you’re looking to automate marketing sequences, optimize customer journeys, or implement AI-powered personalization, the right approach can transform how your organization operates at every level.

Understanding the Strategic Value of Business Process Automation Services

The most impactful business process automation services begin with a deep understanding of your organization’s unique challenges and growth objectives. For marketing leaders at mid-sized tech companies, automation often addresses the critical need for brand consistency across multiple channels while enabling data-driven decision making at scale. This strategic approach ensures that automated processes don’t just save time—they actively contribute to competitive differentiation and market positioning.

UX Directors and product teams benefit from automation services that focus on user journey optimization and conversion rate improvements. By implementing intelligent systems that track user behavior, test interface variations, and personalize experiences in real-time, organizations can achieve significant improvements in engagement metrics and conversion rates. The key is ensuring that automation enhances rather than replaces human insight and creativity.

For startup founders and growth-stage companies, business process automation services provide the operational foundation necessary for rapid scaling. When implemented correctly, automated systems can handle increasing volumes of customer interactions, marketing campaigns, and data processing without proportional increases in operational overhead. This scalability advantage becomes particularly valuable during periods of rapid growth or market expansion.

Key Components of Comprehensive Automation Solutions

Effective business process automation services integrate multiple components to create cohesive, intelligent systems that work seamlessly across your organization:

  • Workflow Analysis and Optimization: Comprehensive evaluation of existing processes to identify automation opportunities and efficiency improvements
  • Custom AI Implementation: Development of intelligent agents and machine learning systems tailored to specific business requirements
  • Integration Architecture: Seamless connection between existing systems, platforms, and new automation tools
  • Data Flow Automation: Intelligent routing and processing of customer data across marketing, sales, and service touchpoints
  • Performance Monitoring: Continuous tracking and optimization of automated processes to ensure ongoing effectiveness

Industry-Specific Applications of Business Process Automation Services

Different industries and business models require specialized approaches to process automation. B2B software companies, for example, often benefit most from automation services that focus on lead nurturing, customer onboarding, and product adoption workflows. These automated systems can significantly reduce the time between initial contact and conversion while ensuring consistent, personalized experiences for every prospect.

E-commerce organizations typically see the greatest impact from automation services that optimize the entire customer journey, from initial discovery through post-purchase engagement. This includes dynamic product recommendations, abandoned cart recovery sequences, and personalized marketing campaigns that adapt based on customer behavior and preferences. The most effective implementations combine multiple automation tools to create seamless, intelligent customer experiences.

Financial services companies require business process automation services that prioritize security, compliance, and personalization. Automated systems in this industry must handle sensitive data while delivering personalized experiences that build trust and drive engagement. This often involves sophisticated AI implementations that can analyze customer behavior patterns while maintaining strict privacy and security standards.

Technology Integration Considerations

Successful business process automation services require careful consideration of existing technology stacks and integration requirements. Organizations using platforms like HubSpot, Salesforce, or Shopify need automation solutions that work seamlessly with these systems rather than creating additional complexity or data silos.

The most effective automation implementations utilize APIs and integration platforms to create unified workflows that span multiple tools and systems. This approach ensures that automated processes can access and update data across your entire technology ecosystem, providing comprehensive visibility and control over business operations.

Measuring ROI and Success Metrics for Automation Initiatives

Digital transformation leaders and executives evaluating business process automation services need clear frameworks for measuring success and demonstrating ROI. The most valuable automation initiatives deliver measurable improvements across multiple business metrics, from operational efficiency to customer satisfaction and revenue growth.

Key performance indicators for automation success typically include process completion times, error reduction rates, customer engagement improvements, and cost savings per automated workflow. However, the most sophisticated organizations also track advanced metrics like customer lifetime value improvements, conversion rate optimizations, and operational scalability gains.

For marketing teams, automation success often manifests as improved campaign performance, higher conversion rates, and better lead qualification processes. UX teams typically see improvements in user engagement metrics, reduced bounce rates, and higher completion rates for key user journeys. Product teams benefit from better user adoption rates, reduced support ticket volumes, and improved feature utilization across their applications.

Implementation Timeline and Change Management

Professional business process automation services include comprehensive change management strategies to ensure smooth transitions and user adoption. The most successful implementations follow phased approaches that allow organizations to realize benefits quickly while minimizing disruption to existing operations.

Typical automation projects begin with pilot implementations that demonstrate value and build organizational confidence. These initial successes create momentum for broader automation initiatives while providing valuable insights into integration requirements and user training needs. The iterative approach ensures that each phase builds upon previous successes while addressing any challenges or optimization opportunities.

Advanced AI and Machine Learning Integration

Modern business process automation services increasingly incorporate artificial intelligence and machine learning capabilities to create truly intelligent systems that improve over time. These advanced implementations go beyond simple rule-based automation to include predictive analytics, natural language processing, and adaptive decision-making capabilities.

For customer service organizations, AI-powered automation can handle routine inquiries while identifying complex issues that require human intervention. Marketing teams benefit from intelligent content personalization, predictive lead scoring, and automated campaign optimization based on real-time performance data. Product teams can implement AI-driven user experience optimizations that adapt interface elements based on individual user behavior patterns.

The key to successful AI integration within business process automation services is ensuring that machine learning models are trained on relevant, high-quality data and continuously optimized based on business outcomes. This requires ongoing collaboration between technical implementation teams and business stakeholders to ensure that AI systems align with strategic objectives and deliver measurable value.

Security and Compliance Considerations

Enterprise-grade business process automation services must address security and compliance requirements from the initial planning stages through ongoing operations. This is particularly critical for organizations in regulated industries or those handling sensitive customer data.

Comprehensive security frameworks for automation systems include data encryption, access controls, audit trails, and compliance monitoring capabilities. The most robust implementations also include disaster recovery planning, data backup procedures, and incident response protocols to ensure business continuity even in unexpected situations.

Choosing the Right Business Process Automation Services Partner

Selecting the right partner for business process automation services requires careful evaluation of technical capabilities, industry experience, and strategic alignment with your organization’s goals. The most successful partnerships combine deep technical expertise with business acumen and a proven track record of delivering measurable results.

Key evaluation criteria should include the partner’s experience with your specific industry and business model, their approach to integration with existing systems, and their methodology for measuring and optimizing automation performance. Additionally, consider their ability to scale services as your automation needs grow and evolve over time.

The subscription-based model offered by specialized agencies like Passionate Agency – Passionates provides unique advantages for organizations implementing business process automation services. This approach offers access to senior-level expertise across multiple disciplines—from AI engineering to UX research—without the overhead and complexity of managing multiple vendor relationships.

Service Delivery Models and Resource Allocation

Different organizations require different approaches to business process automation services delivery. Some companies benefit from dedicated full-time resources that can focus entirely on automation initiatives, while others prefer part-time arrangements that provide expert guidance while allowing internal teams to maintain primary responsibility for implementation.

The most flexible service providers offer scalable resource models that can adapt to changing project requirements and business priorities. This might involve combining multiple service tiers to access different types of expertise, from design and development to CRO analysis and AI implementation. The ability to scale resources up or down based on project phases and business needs provides significant advantages over traditional fixed-scope engagements.

Future Trends in Business Process Automation Services

The landscape of business process automation services continues to evolve rapidly, driven by advances in artificial intelligence, machine learning, and integration technologies. Organizations planning automation initiatives should consider not just current capabilities but also how their chosen solutions will adapt to emerging technologies and changing business requirements.

Emerging trends include increased use of natural language processing for customer interactions, predictive analytics for proactive process optimization, and advanced personalization engines that deliver individualized experiences at scale. The most forward-thinking organizations are also exploring applications of augmented reality, voice interfaces, and IoT integration within their automation strategies.

For marketing leaders, future automation capabilities will likely include even more sophisticated content personalization, predictive customer journey mapping, and automated creative optimization based on performance data. UX professionals can expect to see advances in automated usability testing, AI-driven interface optimization, and intelligent user flow analysis that identifies optimization opportunities in real-time.

Building Long-term Automation Strategies

Successful business process automation services implementation requires long-term strategic thinking that goes beyond immediate process improvements. Organizations should develop comprehensive automation roadmaps that align with broader digital transformation objectives and business growth plans.

This strategic approach involves identifying automation opportunities across all business functions, prioritizing initiatives based on potential impact and implementation complexity, and building organizational capabilities that support ongoing automation evolution. The most successful companies treat automation as a continuous improvement process rather than a one-time implementation project.

Getting Started with Business Process Automation Services

Organizations ready to explore business process automation services should begin with comprehensive assessment of current processes, identification of high-impact automation opportunities, and evaluation of potential service providers. The initial discovery phase is critical for ensuring that automation initiatives align with business objectives and deliver measurable value.

The most effective approach often involves starting with pilot projects that demonstrate automation value while building organizational confidence and expertise. These initial successes create momentum for broader automation initiatives while providing valuable insights into integration requirements and change management needs.

Professional business process automation services providers can guide organizations through this discovery process, helping identify the most promising automation opportunities and developing implementation strategies that minimize risk while maximizing business impact. The key is finding a partner who combines technical expertise with business understanding and a proven track record of delivering results.

For organizations seeking comprehensive automation solutions that combine design, development, optimization, and AI capabilities, subscription-based models offer unique advantages. These approaches provide access to senior-level expertise across multiple disciplines while maintaining the flexibility to scale resources based on changing business needs and project requirements.

The future belongs to organizations that can effectively combine human creativity and strategic thinking with intelligent automation systems. By partnering with experienced business process automation services providers, companies can build the operational foundation necessary for sustained competitive advantage and scalable growth in an increasingly digital business environment.

We also provide on-demand premium graphic design, video, website development, UX research, CRO, and AI agency services to businesses in other locations around the world, including:

Business process automation services are a strategic solution for companies to streamline operations, reduce costs, and scale efficiently. More than just simple task automation, these services involve a comprehensive analysis of your workflows to identify optimization opportunities. They focus on implementing intelligent systems, sometimes using AI, that adapt and improve over time. The goal is to ensure every automated process contributes directly to measurable business results, from marketing sequences to customer journey optimization, transforming how your organization operates.
The strategic benefits go beyond just saving time. Business process automation services help create brand consistency, enable data-driven decisions, and improve user journey optimization for higher conversion rates. For startups and growth-stage companies, they provide a crucial operational foundation for rapid scaling by handling increased customer interactions and data processing without a proportional rise in overhead. Ultimately, these services contribute to significant competitive differentiation and stronger market positioning by making operations more efficient and intelligent.
The ROI of business process automation services is measured through clear key performance indicators (KPIs). These include direct metrics like reduced process completion times, lower error rates, cost savings per workflow, and improved customer engagement. More advanced organizations also track the impact on high-level business goals, such as improvements in customer lifetime value, conversion rate optimization, and gains in operational scalability. For marketing and UX teams, success is often seen in better campaign performance and higher user engagement.
Successful business process automation services are designed to integrate seamlessly with your existing technology stack, including platforms like HubSpot, Salesforce, or Shopify. Instead of creating data silos, effective implementations use APIs and integration platforms to create unified workflows that span multiple tools. This approach ensures that automated processes can access and update data across your entire technology ecosystem. This provides comprehensive visibility and control over business operations without adding unnecessary complexity to your current systems.
In modern business process automation services, AI and machine learning create intelligent systems that improve over time. This goes beyond simple rule-based tasks to include predictive analytics, natural language processing, and adaptive decision-making. For example, AI can power customer service bots to handle routine inquiries, enable predictive lead scoring for marketing teams, and drive intelligent content personalization. The key is to train AI models on high-quality data to ensure they align with strategic business objectives and deliver measurable value.
When choosing a partner, evaluate their technical capabilities, industry-specific experience, and strategic alignment with your goals. The right partner will have a proven track record of delivering measurable results and a clear methodology for measuring and optimizing automation performance. It is also critical to consider their approach to integration with your existing systems and their ability to scale services as your needs evolve. Look for a provider who combines deep technical expertise with strong business acumen to ensure a successful partnership.
A typical implementation follows a phased approach to minimize disruption and demonstrate value quickly. It often begins with a comprehensive assessment of current processes to identify high-impact automation opportunities. The process usually starts with a pilot project to prove the concept, build organizational confidence, and gather insights for broader initiatives. This iterative approach ensures each phase builds on previous successes. Professional business process automation services also include comprehensive change management strategies to ensure smooth transitions and high user adoption.