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Ecommerce Automation Services

Next-Generation Ecommerce Automation Services: access premium design, web development, video, UX research, conversion optimization, and AI agency solutions on demand.

49 reviews

Drive growth through our next-generation creative agency solutions today​

Trusted by leading brands

Access all of our premium creative, conversion optimization, and AI agency services with flexible packages.

Branding
and graphic design

Videos and
marketing designs

UI/UX design and
web development

User research and
conversion optimization

Optimize

Automation and
AI solutions

INNOVATE

Transform your vision into measurable results at scale

1

Book a consultation

2

Complete due diligence

3

Quick setup 

4

Seamless delivery

Book a consultation to learn more and get started with our premium design, CRO & AI agency service!

*When you share your contact details and project information with us, we use it solely to understand your needs, respond to your inquiry, and provide tailored solutions. We never share or sell your personal information to third parties. For more details, please review our privacy policy.
48 reviews

What do you get with our creative, conversion optimization & AI agency packages?

Unlimited requests and flexible scaling

Submit unlimited requests within your chosen service areas. We'll tackle them sequentially, working on as many requests simultaneously as possible on your subscription plan. Need more capacity? Simply add workstreams to scale your resources as projects demand.

Full ownership and transparency

Receive complete ownership of all deliverables produced during our engagement, including source files, research data, and implementation code. You'll also have access to premium tools, licenses, and frameworks that power our solutions.

No-obligation flexibility

Use our subscription for as long as you need and cancel anytime with no hidden fees or penalties. Your subscription simply won't renew for the following month. Annual plans offer additional savings while maintaining the same flexibility.

Senior expertise at exceptional value

Access the top 0.5% of talent across design, conversion optimization and AI for a fraction of traditional agency costs. From premium creative work to data-driven optimization and automation, receive senior-level expertise without the price tag.

Seamless integration

We adapt to your preferred workflow with dedicated project management. Whether you prefer ClickUp, Slack, email, or your own project management tools, we'll integrate seamlessly with your team's existing processes.

Rapid, reliable delivery

Experience industry-leading turnaround times across all service areas. Typically, you'll receive updates every 1-3 working days (depending on complexity), ensuring continuous progress on your initiatives without unnecessary delays.

Our pricing packages

How many full-time resources do you need?

Grow

8,000 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

10,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

12,500 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:

Grow

7,200 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

9,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

11,250 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:
How many hours per month do you need?

1 hour

199 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

1 hour

179 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

Certified partner you can rely on

How our creative services compare with alternatives

Investment
Investment
Investment
Investment
Fixed & predictable
Skills access
Quality
Management
Security
Integration
Speed
Scalability
2-5x higher
2-4x higher
Other costs
Variable and unpredictable
Other costs
Other costs
None
Other costs
Benefits, software & training
Procurement & lead times
Skills access
Shortlisting & set-up
Skills access
Skills access
360° coverage
Limited diversity
Project-based
Quality
Single specialist
Quality
Quality
Enterprise QC
Task dependent
Specialization dependent
Management
Unreliable
Management
Management
Dedicated PM
High management overhead
Complex management
Security
Time-consuming supervision
Security
Security
Enterprise MSAs
Employment risks
Contract risks
Integration
Limited security
Integration
Integration
Seamless integration
Internal coordination
Limited integration
Speed
No systematic process
Speed
Speed
Up to 3 days/request
Variable speed
Project-based
Scalability
Availability dependent
Scalability
Scalability
Instant scaling
Slow to scale
Limited flexibility
Not scalable

Featured in

Awwwards logo
Behance passionates
CSS design awards
Enterprise-grade agile team with senior professionals across Europe
Proven track record of scaling solutions for enterprise clients
Comprehensive solution spanning design, development, optimization and AI.
Data-driven approach delivering measurable results across all services

Frequently asked questions

In contrast to typical agencies, where you are billed by the hour or a fixed amount for a project specification, our unlimited packages give you access to a full-time or part-time (top 0.5%) senior resource for a month with complete flexibility to manage the tasks they work on on a daily basis. The “resource” can also alternate between senior specialists within the service area according to the tasks. For example, within the Grow packages, you can request design, video and web development deliverables, and while you might only have 1 resource (so 2 separate tasks cannot be worked on at the same time by 2 separate resources, and one task will need to be paused for the other to progress), this 1 resouce can still alternate between senior designers, developers and motion graphics specialists. This essentially means that even with 1 worksteam, or 1 resource, you still get the skills diversity of an entire team.

This mode of operation is ideal for iterative and fast-paced creative, marketing, and product teams that require high-quality deliverables across a broad spectrum of services with a fast turnaround. 

The packages are also ideal for medium to large-scale multidimensional projects that might require the combination of multiple Grow, Optimize, and Innovate packages. For these kinds of projects, our packages work out to be multiple times more cost-efficient than comparable quality traditional agency estimates, which often “price the client” instead of the project.

The packages can also be used for fixed-term, smaller engagements, such as a small website redesign and rebuild, or a branding project that lasts 1 or 2 months.

Most of our clients are growth-stage and enterprise businesses with 50+ employees in the US, Canada, the UK, and the EU.

You’ll have a dedicated project manager as your main point of contact who coordinates your requests across our team. Depending on your subscription, you’ll work with senior designers, developers, motion graphics artists, UX researchers, CRO specialists, or AI engineers—all within the top 0.5% of talent in their fields.

Both plan types offer the same level of service and unlimited requests. Monthly plans offer maximum flexibility with no long-term commitment, while annual plans provide a 10% discount. Both can be canceled with no hidden fees—your subscription simply won’t renew for the following period.

Yes, we offer flexible hourly packages ranging from 1 to 10 hours per month ($199 per hour) for projects that don’t require unlimited service. These packages are perfect for maintenance, small updates, or occasional creative needs. 

All hourly packages provide access to the same senior talent as our unlimited subscriptions and can be used across design, UX optimization, or AI services depending on your specific needs. Annual commitments for hourly packages also receive a 10% discount.

We believe in complete flexibility with no hidden commitments. You can cancel your subscription at any time through your client dashboard or by contacting your dedicated project manager. There are no cancellation fees or penalties—your subscription simply won’t renew for the following billing period. For monthly plans, you’ll have access until the end of your current month. For annual plans, you’ll maintain access until the end of your paid annum. All your assets, designs, and deliverables remain fully yours after cancellation, and we’re happy to provide any transition assistance you might need.

Our focus is on providing expertise and implementation rather than licensing third-party tools. As a general rule, if the software is paid and serves as an input to our service (such as A/B testing platforms, development API costs, or specialized AI services), clients are responsible for those licenses. We’re happy to recommend appropriate tools based on your needs and budget, and our team is experienced with most industry-standard platforms. For implementation services like setting up or configuring tools, that work is included in your subscription. We can also help you evaluate which tools would be most cost-effective for your specific objectives.

Yes, absolutely. While our service lists are comprehensive, we understand that digital needs often extend beyond standard categories. If your request relates to the expertise within your chosen package (design, UX optimization, or AI implementation), our senior specialists can likely accommodate it. For example, though we don’t specialize in Wix development, our design team can make updates using the Wix editor within the Grow package. Simply ask about your specific requirements, and we’ll transparently assess if we can deliver the high-quality results you expect. Our goal is to be flexible while maintaining our premium quality standards.

Yes, we provide comprehensive documentation and training for all implemented solutions, whether they’re websites, design systems, or AI applications. Our goal is to ensure your team can effectively utilize and manage the deliverables.

If you’d like to learn more, please book a consultation call. If you’re ready to start, select your preferred package (Grow, Optimize, or Innovate), complete the checkout process, and we’ll schedule a kick-off call to discuss your priorities and establish workflows immediately.

Ecommerce Automation Services

Transform Your Online Business with Comprehensive Ecommerce Automation Services

In today’s hyper-competitive digital marketplace, ecommerce businesses face mounting pressure to deliver personalized experiences, optimize conversion rates, and scale operations efficiently. The solution lies in strategic ecommerce automation services that transform manual processes into intelligent, data-driven systems. From abandoned cart recovery to dynamic pricing optimization, automation has become the cornerstone of successful online retail operations.

Modern ecommerce automation services encompass far more than basic email sequences or inventory management. They represent a comprehensive approach to streamlining customer journeys, enhancing user experiences, and maximizing revenue potential through intelligent technology integration. For growing businesses, the right automation strategy can mean the difference between stagnant growth and exponential scaling.

The Strategic Foundation of Ecommerce Automation

Effective ecommerce automation services begin with understanding your customer’s complete journey—from initial awareness through post-purchase advocacy. This holistic approach requires analyzing touchpoints across multiple channels, identifying friction areas, and implementing solutions that enhance rather than replace human connection.

Chief Marketing Officers at mid-sized companies often struggle with fragmented customer experiences across different platforms. Comprehensive ecommerce automation services address this challenge by creating unified workflows that maintain brand consistency while delivering personalized interactions at scale. The key lies in selecting automation solutions that integrate seamlessly with existing technology stacks without disrupting current operations.

UX Directors understand that successful automation must balance efficiency with user experience quality. The most effective ecommerce automation services focus on removing friction from customer journeys while maintaining the intuitive, engaging experiences that drive conversions. This requires careful consideration of timing, messaging, and channel selection for each automated touchpoint.

Core Components of Modern Ecommerce Automation

Contemporary ecommerce automation services encompass several critical areas that work synergistically to optimize business performance:

  • Customer Journey Automation: Intelligent workflows that guide prospects through personalized buying experiences based on behavior, preferences, and engagement patterns
  • Dynamic Content Personalization: Real-time customization of product recommendations, pricing, and messaging based on individual customer data
  • Inventory and Order Management: Automated systems for stock monitoring, supplier communications, and fulfillment coordination
  • Marketing Campaign Optimization: AI-driven testing and optimization of email sequences, ad campaigns, and promotional strategies
  • Customer Service Automation: Intelligent chatbots and support ticket routing that enhance response times while maintaining service quality

Revenue-Driving Automation Strategies for Ecommerce Success

The most impactful ecommerce automation services focus on directly measurable revenue outcomes. E-commerce managers consistently report that automated systems for cart abandonment recovery, cross-selling, and customer retention generate the highest return on investment when implemented strategically.

Cart abandonment automation represents one of the most immediate opportunities for revenue recovery. Advanced ecommerce automation services go beyond basic reminder emails to create sophisticated sequences that address specific abandonment triggers. These systems analyze factors like browsing history, price sensitivity, and previous purchase behavior to craft personalized recovery campaigns that convert at significantly higher rates than generic approaches.

Dynamic pricing automation has emerged as a critical competitive advantage for ecommerce businesses. These systems continuously monitor competitor pricing, inventory levels, and demand patterns to optimize pricing strategies in real-time. The most effective implementations balance profitability with market positioning, ensuring sustainable growth while maintaining competitive advantage.

Personalization at Scale Through Intelligent Automation

Modern consumers expect personalized experiences that feel tailored to their individual needs and preferences. Ecommerce automation services that leverage artificial intelligence and machine learning can deliver this personalization across thousands or millions of customer interactions simultaneously.

Product recommendation engines represent a foundational element of personalization automation. However, the most effective systems extend beyond simple “customers who bought this also bought” algorithms to incorporate browsing behavior, seasonal trends, inventory considerations, and profit margin optimization. These comprehensive recommendation systems can increase average order values by 15-30% while improving customer satisfaction through more relevant product suggestions.

Email marketing automation has evolved from basic drip campaigns to sophisticated, behavior-triggered communication sequences. Advanced ecommerce automation services create dynamic email content that adapts based on recipient behavior, purchase history, and engagement patterns. This approach ensures that each customer receives relevant, timely communications that drive engagement rather than contributing to email fatigue.

Conversion Rate Optimization Through Automated Testing

Continuous optimization represents a critical component of successful ecommerce automation services. Automated A/B testing systems can simultaneously evaluate multiple variations of product pages, checkout processes, and marketing messages to identify the highest-converting combinations.

UX Directors particularly value automation systems that can rapidly test and implement improvements without requiring extensive development resources. Modern ecommerce automation services include sophisticated testing platforms that can evaluate everything from button colors and product descriptions to entire page layouts and navigation structures.

The most effective optimization automation goes beyond simple conversion rate improvements to consider customer lifetime value, profit margins, and long-term business sustainability. These systems balance short-term conversion gains with factors like customer satisfaction, brand perception, and repeat purchase likelihood.

Data-Driven Decision Making Through Automated Analytics

Comprehensive ecommerce automation services include robust analytics and reporting systems that transform raw data into actionable insights. These systems automatically identify trends, anomalies, and opportunities that might otherwise go unnoticed in the complexity of multi-channel ecommerce operations.

Automated reporting systems can alert stakeholders to significant changes in key performance indicators, enabling rapid response to both opportunities and challenges. For example, sudden changes in conversion rates, unusual traffic patterns, or inventory issues can trigger immediate notifications that allow teams to respond proactively rather than reactively.

Predictive analytics automation helps ecommerce businesses anticipate customer behavior, seasonal trends, and inventory needs. These systems analyze historical data patterns to forecast future performance, enabling more strategic decision-making around inventory management, marketing spend allocation, and resource planning.

Integration Challenges and Solutions in Ecommerce Automation

Digital Transformation Directors often face significant challenges when implementing comprehensive ecommerce automation services. Legacy systems, data silos, and integration complexities can create barriers to successful automation deployment. The most effective approach involves careful planning, phased implementation, and selection of automation solutions that prioritize seamless integration capabilities.

Modern ecommerce automation services must integrate with existing technology stacks including CRM systems, email marketing platforms, analytics tools, and ecommerce platforms like Shopify, WooCommerce, and custom solutions. The complexity of these integrations requires expertise in both technical implementation and business process optimization.

API-first automation solutions provide the flexibility needed for complex ecommerce environments. These systems can connect disparate platforms while maintaining data integrity and ensuring consistent customer experiences across all touchpoints. The most successful implementations involve automation partners who understand both the technical requirements and business implications of integration decisions.

Security and Compliance in Automated Ecommerce Systems

As ecommerce automation services handle increasingly sensitive customer data and financial transactions, security and compliance considerations become paramount. Automated systems must maintain the highest standards of data protection while enabling the personalization and optimization that drive business results.

GDPR compliance, PCI DSS requirements, and other regulatory frameworks require careful consideration in automation system design. The most effective ecommerce automation services include built-in compliance features and audit trails that ensure ongoing regulatory adherence without compromising functionality.

Data privacy automation helps businesses balance personalization with privacy protection. These systems can automatically manage customer consent preferences, data retention policies, and privacy request fulfillment while maintaining the data quality needed for effective automation.

Scaling Ecommerce Operations Through Strategic Automation

Startup founders and growth-focused executives understand that manual processes become unsustainable as businesses scale. Ecommerce automation services provide the foundation for sustainable growth by creating systems that can handle increased volume without proportional increases in operational overhead.

Customer service automation represents a critical scaling opportunity for growing ecommerce businesses. Intelligent chatbots and automated support systems can handle routine inquiries, process returns, and provide product information while escalating complex issues to human agents. This approach maintains service quality while reducing per-customer support costs.

Supply chain automation helps ecommerce businesses manage increasing complexity in inventory management, supplier relationships, and fulfillment operations. Automated reordering systems, supplier performance monitoring, and fulfillment optimization can significantly reduce operational overhead while improving customer satisfaction through more reliable delivery performance.

Multi-Channel Automation for Omnichannel Excellence

Modern consumers interact with brands across multiple channels and expect consistent experiences regardless of touchpoint. Comprehensive ecommerce automation services create unified customer profiles and consistent messaging across email, social media, website interactions, and offline touchpoints.

Cross-channel automation ensures that customer interactions on one platform inform and enhance experiences on other channels. For example, abandoned cart behaviors on a website can trigger personalized social media ads, while email engagement can influence website personalization algorithms.

The most effective multi-channel automation maintains brand consistency while adapting messaging and content to the unique characteristics and user expectations of each platform. This nuanced approach requires sophisticated automation systems that understand both customer preferences and channel-specific best practices.

Measuring Success: KPIs and ROI in Ecommerce Automation

Product Managers and Growth Marketing Directors require clear metrics to evaluate the effectiveness of ecommerce automation services. The most meaningful measurements extend beyond basic conversion rates to include customer lifetime value, operational efficiency gains, and long-term business sustainability indicators.

Revenue attribution in automated systems requires sophisticated tracking that can identify the contribution of different automation components to overall business performance. This includes understanding how automated email sequences, personalization engines, and optimization systems work together to drive results.

Operational efficiency metrics help quantify the broader benefits of ecommerce automation services. Time savings, error reduction, and resource optimization often provide significant value that may not be immediately apparent in direct revenue measurements but contribute substantially to business profitability and scalability.

Continuous Improvement Through Automated Optimization

The most successful ecommerce automation services include built-in optimization capabilities that continuously improve performance over time. Machine learning algorithms can identify patterns and opportunities that human analysts might miss while automatically implementing improvements that enhance system effectiveness.

Automated performance monitoring can identify declining performance in specific automation components and trigger optimization processes or alert human operators to investigate further. This proactive approach ensures that automation systems maintain peak performance as business conditions and customer behaviors evolve.

Feedback loop automation helps ecommerce businesses learn from customer interactions and continuously refine their automation strategies. These systems can automatically analyze customer feedback, purchase patterns, and engagement metrics to identify opportunities for system improvements and strategic adjustments.

Choosing the Right Ecommerce Automation Partner

Selecting effective ecommerce automation services requires careful evaluation of both technical capabilities and strategic understanding. The most successful partnerships involve providers who combine deep technical expertise with comprehensive understanding of ecommerce business models and customer behavior patterns.

Subscription-based automation services offer advantages for businesses that need ongoing optimization and support rather than one-time implementations. These models provide access to senior specialists who can continuously refine and improve automation systems as business needs evolve and new opportunities emerge.

The ideal automation partner provides comprehensive capabilities across design, development, optimization, and AI implementation while maintaining rapid delivery capabilities and transparent, predictable pricing. This combination ensures that automation initiatives can move quickly from concept to implementation without the delays and cost overruns common in traditional agency relationships.

For businesses seeking comprehensive ecommerce automation services, Passionate Agency – Passionates offers subscription-based access to senior specialists across all automation disciplines. Their Innovate tier provides dedicated AI engineers and automation analysts who can implement custom solutions, user journey automation, and dynamic personalization systems with 1-3 day delivery capabilities. This approach enables rapid experimentation and optimization while maintaining the enterprise-grade quality and security standards required for successful ecommerce operations.

Future-Proofing Your Ecommerce Automation Strategy

The landscape of ecommerce automation services continues evolving rapidly as new technologies and customer expectations emerge. Successful businesses build automation strategies that can adapt and scale with changing market conditions while maintaining competitive advantages.

Artificial intelligence and machine learning capabilities in ecommerce automation services will continue expanding, offering new opportunities for personalization, optimization, and operational efficiency. Businesses that establish strong automation foundations now will be better positioned to leverage these advancing capabilities as they become available.

The most effective ecommerce automation services create systems that enhance rather than replace human creativity and strategic thinking. By automating routine processes and data analysis, these systems free human resources to focus on innovation, strategic planning, and high-value customer interactions that drive long-term business success.

Investing in comprehensive ecommerce automation services represents a strategic imperative for businesses serious about sustainable growth and competitive advantage in the digital marketplace. The key lies in selecting partners and solutions that understand both the technical requirements and business implications of automation while providing the ongoing support needed for continuous optimization and improvement.

We also provide on-demand premium graphic design, video, website development, UX research, CRO, and AI agency services to businesses in other locations around the world, including:

Modern ecommerce automation services are comprehensive systems that go far beyond basic email sequences. They strategically transform manual business processes into intelligent, data-driven workflows. This involves automating the entire customer journey, from personalized marketing and dynamic pricing to inventory management and customer support. The goal is to create a seamless, unified experience that enhances user engagement, optimizes conversion rates, and allows your business to scale efficiently by leveraging AI and smart technology integrations.
Ecommerce automation services drive revenue through several targeted strategies. The most impactful include advanced cart abandonment recovery sequences that use personalized messaging to bring customers back. Dynamic pricing automation adjusts prices in real-time based on competitor data and demand to maximize profitability. Furthermore, AI-powered product recommendation engines and personalized cross-selling tactics can increase average order values by 15-30%. These automated systems focus on measurable outcomes that directly contribute to your bottom line.
A comprehensive strategy for ecommerce automation services typically includes five core components that work together. These are: Customer Journey Automation to guide users with personalized experiences; Dynamic Content Personalization for real-time product and message customization; Inventory and Order Management to streamline stock and fulfillment; Marketing Campaign Optimization using AI to improve ads and emails; and Customer Service Automation with intelligent chatbots and ticket routing to improve response times and efficiency.
Yes, a key feature of effective ecommerce automation services is their ability to integrate seamlessly with your existing technology. Modern automation solutions, especially those with an API-first design, are built to connect with a wide range of platforms. This includes major ecommerce platforms like Shopify and WooCommerce, as well as CRM systems, email marketing tools, and analytics software. This ensures data consistency and a unified customer experience across all your channels without disrupting current operations.
Ecommerce automation services are fundamental for sustainable growth. They create systems that can handle a significant increase in order volume and customer interactions without a proportional increase in operational costs or staff. For example, automating customer service with chatbots handles routine inquiries, while supply chain automation can manage reordering and fulfillment coordination. This frees up your team to focus on high-level strategy and innovation, providing the foundation for exponential scaling rather than getting bogged down by manual tasks.
Measuring the success of ecommerce automation services goes beyond just looking at conversion rates. A holistic approach involves tracking key performance indicators (KPIs) like increases in customer lifetime value (CLV), improvements in average order value (AOV), and higher customer retention rates. It is also crucial to measure operational efficiency gains, such as time saved on manual tasks, reduction in human error, and optimized resource allocation. These metrics provide a full picture of the return on investment (ROI).
On the contrary, the goal of modern ecommerce automation services is to enhance personalization, not replace it. By leveraging AI and machine learning, these systems analyze customer data—like browsing history and past purchases—to deliver highly relevant, individualized experiences at scale. This includes dynamic product recommendations, behavior-triggered emails, and personalized content that make customers feel understood. Automation handles the repetitive tasks, allowing your team to focus on high-value, strategic human interactions that build stronger brand loyalty.