Home page

Custom Automated Services

Next-Generation Custom Automated Services: access premium design, web development, video, UX research, conversion optimization, and AI agency solutions on demand.

49 reviews

Drive growth through our next-generation creative agency solutions today​

Trusted by leading brands

Access all of our premium creative, conversion optimization, and AI agency services with flexible packages.

Branding
and graphic design

Videos and
marketing designs

UI/UX design and
web development

User research and
conversion optimization

Optimize

Automation and
AI solutions

INNOVATE

Transform your vision into measurable results at scale

1

Book a consultation

2

Complete due diligence

3

Quick setup 

4

Seamless delivery

Book a consultation to learn more and get started with our premium design, CRO & AI agency service!

*When you share your contact details and project information with us, we use it solely to understand your needs, respond to your inquiry, and provide tailored solutions. We never share or sell your personal information to third parties. For more details, please review our privacy policy.
48 reviews

What do you get with our creative, conversion optimization & AI agency packages?

Unlimited requests and flexible scaling

Submit unlimited requests within your chosen service areas. We'll tackle them sequentially, working on as many requests simultaneously as possible on your subscription plan. Need more capacity? Simply add workstreams to scale your resources as projects demand.

Full ownership and transparency

Receive complete ownership of all deliverables produced during our engagement, including source files, research data, and implementation code. You'll also have access to premium tools, licenses, and frameworks that power our solutions.

No-obligation flexibility

Use our subscription for as long as you need and cancel anytime with no hidden fees or penalties. Your subscription simply won't renew for the following month. Annual plans offer additional savings while maintaining the same flexibility.

Senior expertise at exceptional value

Access the top 0.5% of talent across design, conversion optimization and AI for a fraction of traditional agency costs. From premium creative work to data-driven optimization and automation, receive senior-level expertise without the price tag.

Seamless integration

We adapt to your preferred workflow with dedicated project management. Whether you prefer ClickUp, Slack, email, or your own project management tools, we'll integrate seamlessly with your team's existing processes.

Rapid, reliable delivery

Experience industry-leading turnaround times across all service areas. Typically, you'll receive updates every 1-3 working days (depending on complexity), ensuring continuous progress on your initiatives without unnecessary delays.

Our pricing packages

How many full-time resources do you need?

Grow

8,000 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

10,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

12,500 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:

Grow

7,200 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

9,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

11,250 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:
How many hours per month do you need?

1 hour

199 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

1 hour

179 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

Certified partner you can rely on

How our creative services compare with alternatives

Investment
Investment
Investment
Investment
Fixed & predictable
Skills access
Quality
Management
Security
Integration
Speed
Scalability
2-5x higher
2-4x higher
Other costs
Variable and unpredictable
Other costs
Other costs
None
Other costs
Benefits, software & training
Procurement & lead times
Skills access
Shortlisting & set-up
Skills access
Skills access
360° coverage
Limited diversity
Project-based
Quality
Single specialist
Quality
Quality
Enterprise QC
Task dependent
Specialization dependent
Management
Unreliable
Management
Management
Dedicated PM
High management overhead
Complex management
Security
Time-consuming supervision
Security
Security
Enterprise MSAs
Employment risks
Contract risks
Integration
Limited security
Integration
Integration
Seamless integration
Internal coordination
Limited integration
Speed
No systematic process
Speed
Speed
Up to 3 days/request
Variable speed
Project-based
Scalability
Availability dependent
Scalability
Scalability
Instant scaling
Slow to scale
Limited flexibility
Not scalable

Featured in

Awwwards logo
Behance passionates
CSS design awards
Enterprise-grade agile team with senior professionals across Europe
Proven track record of scaling solutions for enterprise clients
Comprehensive solution spanning design, development, optimization and AI.
Data-driven approach delivering measurable results across all services

Frequently asked questions

In contrast to typical agencies, where you are billed by the hour or a fixed amount for a project specification, our unlimited packages give you access to a full-time or part-time (top 0.5%) senior resource for a month with complete flexibility to manage the tasks they work on on a daily basis. The “resource” can also alternate between senior specialists within the service area according to the tasks. For example, within the Grow packages, you can request design, video and web development deliverables, and while you might only have 1 resource (so 2 separate tasks cannot be worked on at the same time by 2 separate resources, and one task will need to be paused for the other to progress), this 1 resouce can still alternate between senior designers, developers and motion graphics specialists. This essentially means that even with 1 worksteam, or 1 resource, you still get the skills diversity of an entire team.

This mode of operation is ideal for iterative and fast-paced creative, marketing, and product teams that require high-quality deliverables across a broad spectrum of services with a fast turnaround. 

The packages are also ideal for medium to large-scale multidimensional projects that might require the combination of multiple Grow, Optimize, and Innovate packages. For these kinds of projects, our packages work out to be multiple times more cost-efficient than comparable quality traditional agency estimates, which often “price the client” instead of the project.

The packages can also be used for fixed-term, smaller engagements, such as a small website redesign and rebuild, or a branding project that lasts 1 or 2 months.

Most of our clients are growth-stage and enterprise businesses with 50+ employees in the US, Canada, the UK, and the EU.

You’ll have a dedicated project manager as your main point of contact who coordinates your requests across our team. Depending on your subscription, you’ll work with senior designers, developers, motion graphics artists, UX researchers, CRO specialists, or AI engineers—all within the top 0.5% of talent in their fields.

Both plan types offer the same level of service and unlimited requests. Monthly plans offer maximum flexibility with no long-term commitment, while annual plans provide a 10% discount. Both can be canceled with no hidden fees—your subscription simply won’t renew for the following period.

Yes, we offer flexible hourly packages ranging from 1 to 10 hours per month ($199 per hour) for projects that don’t require unlimited service. These packages are perfect for maintenance, small updates, or occasional creative needs. 

All hourly packages provide access to the same senior talent as our unlimited subscriptions and can be used across design, UX optimization, or AI services depending on your specific needs. Annual commitments for hourly packages also receive a 10% discount.

We believe in complete flexibility with no hidden commitments. You can cancel your subscription at any time through your client dashboard or by contacting your dedicated project manager. There are no cancellation fees or penalties—your subscription simply won’t renew for the following billing period. For monthly plans, you’ll have access until the end of your current month. For annual plans, you’ll maintain access until the end of your paid annum. All your assets, designs, and deliverables remain fully yours after cancellation, and we’re happy to provide any transition assistance you might need.

Our focus is on providing expertise and implementation rather than licensing third-party tools. As a general rule, if the software is paid and serves as an input to our service (such as A/B testing platforms, development API costs, or specialized AI services), clients are responsible for those licenses. We’re happy to recommend appropriate tools based on your needs and budget, and our team is experienced with most industry-standard platforms. For implementation services like setting up or configuring tools, that work is included in your subscription. We can also help you evaluate which tools would be most cost-effective for your specific objectives.

Yes, absolutely. While our service lists are comprehensive, we understand that digital needs often extend beyond standard categories. If your request relates to the expertise within your chosen package (design, UX optimization, or AI implementation), our senior specialists can likely accommodate it. For example, though we don’t specialize in Wix development, our design team can make updates using the Wix editor within the Grow package. Simply ask about your specific requirements, and we’ll transparently assess if we can deliver the high-quality results you expect. Our goal is to be flexible while maintaining our premium quality standards.

Yes, we provide comprehensive documentation and training for all implemented solutions, whether they’re websites, design systems, or AI applications. Our goal is to ensure your team can effectively utilize and manage the deliverables.

If you’d like to learn more, please book a consultation call. If you’re ready to start, select your preferred package (Grow, Optimize, or Innovate), complete the checkout process, and we’ll schedule a kick-off call to discuss your priorities and establish workflows immediately.

Custom Automated Services

Custom Automated Services: The Strategic Advantage for Modern Business Growth

In today’s rapidly evolving digital landscape, businesses across industries are discovering that custom automated services aren’t just a luxury—they’re a competitive necessity. As companies scale from startups to enterprise-level organizations, the need for tailored automation solutions that align with specific business processes, customer journeys, and growth objectives becomes increasingly critical.

Custom automated services represent a fundamental shift from one-size-fits-all solutions to precision-engineered systems that address unique business challenges. Unlike generic automation tools, these services are designed to integrate seamlessly with existing workflows, enhance user experiences, and drive measurable business outcomes through intelligent process optimization.

Understanding the Evolution of Business Automation Needs

The modern business environment demands more than simple task automation. Today’s decision-makers—from Chief Marketing Officers to Digital Transformation Directors—require sophisticated custom automated services that can adapt to complex organizational structures, varied customer touchpoints, and dynamic market conditions.

Traditional automation approaches often fall short because they’re built for generic use cases rather than specific business contexts. Custom automated services bridge this gap by providing tailored solutions that understand industry nuances, company-specific workflows, and unique customer behavior patterns. This personalized approach ensures that automation enhances rather than disrupts existing processes.

The Strategic Impact on Different Business Functions

Marketing teams benefit from custom automated services that create personalized customer journeys, automatically segment audiences based on behavior, and trigger contextually relevant communications. These systems go beyond basic email automation to create sophisticated nurture sequences that adapt based on user interactions, conversion patterns, and engagement metrics.

UX and product teams leverage custom automated services to implement dynamic content personalization, automated A/B testing workflows, and intelligent user experience optimization. These solutions can automatically adjust interface elements, content recommendations, and user flows based on real-time behavior analysis and conversion data.

E-commerce operations utilize custom automated services to optimize pricing strategies, manage inventory levels, personalize product recommendations, and streamline checkout processes. These systems can automatically adjust to seasonal trends, competitor pricing, and customer purchasing patterns to maximize revenue opportunities.

Core Components of Effective Custom Automated Services

Successful custom automated services are built on several foundational elements that ensure both immediate impact and long-term scalability. Understanding these components helps businesses evaluate potential solutions and make informed decisions about implementation strategies.

Intelligent Data Integration and Analysis

The most effective custom automated services begin with comprehensive data integration capabilities. These systems must seamlessly connect with existing platforms—from CRM systems like HubSpot and Salesforce to analytics platforms like Google Analytics and Mixpanel—to create a unified view of customer interactions and business performance.

Advanced custom automated services incorporate machine learning algorithms that continuously analyze data patterns, identify optimization opportunities, and automatically implement improvements. This intelligent analysis goes beyond simple rule-based automation to provide predictive insights and proactive optimization recommendations.

Personalization and Dynamic Content Management

Modern customers expect personalized experiences across all touchpoints. Custom automated services enable businesses to deliver this personalization at scale through dynamic content systems that automatically adjust messaging, product recommendations, and user interfaces based on individual user profiles and behavior patterns.

These personalization engines can process multiple data points—including browsing history, purchase behavior, demographic information, and engagement patterns—to create highly targeted experiences that drive conversion rates and customer satisfaction. The automation ensures that personalization happens in real-time without requiring manual intervention from marketing or product teams.

Workflow Optimization and Process Automation

Custom automated services excel at streamlining complex business workflows that involve multiple departments, systems, and decision points. These solutions can automatically route leads to appropriate sales representatives, trigger follow-up sequences based on customer actions, and coordinate cross-functional activities to ensure consistent customer experiences.

For product development teams, custom automated services can automate user research processes, automatically generate insights from customer feedback, and trigger design updates based on performance metrics. This automation enables teams to maintain rapid iteration cycles while ensuring data-driven decision-making.

Industry-Specific Applications and Use Cases

Different industries and business models require distinct approaches to custom automated services. Understanding these sector-specific applications helps organizations identify the most relevant automation opportunities for their unique contexts.

B2B SaaS and Technology Companies

B2B software companies leverage custom automated services to create sophisticated lead scoring systems, automate product onboarding sequences, and optimize trial-to-paid conversion funnels. These systems can automatically identify high-value prospects, trigger personalized demo sequences, and provide sales teams with real-time insights about prospect engagement and readiness to purchase.

Customer success teams benefit from custom automated services that monitor user engagement patterns, automatically identify at-risk accounts, and trigger retention campaigns before churn occurs. These proactive systems can significantly improve customer lifetime value and reduce acquisition costs by maintaining higher retention rates.

E-commerce and Retail Operations

E-commerce businesses implement custom automated services to optimize every aspect of the customer journey, from initial product discovery through post-purchase engagement. These systems can automatically adjust product recommendations based on browsing behavior, optimize pricing strategies based on competitor analysis and demand patterns, and personalize email marketing campaigns based on purchase history and preferences.

Inventory management becomes significantly more efficient with custom automated services that predict demand patterns, automatically reorder products based on sales velocity and seasonal trends, and optimize warehouse operations to reduce fulfillment times and costs.

Financial Services and Fintech

Financial services organizations utilize custom automated services to enhance compliance monitoring, automate risk assessment processes, and personalize customer financial recommendations. These systems must meet strict regulatory requirements while providing seamless user experiences that build trust and encourage engagement.

Customer onboarding becomes more efficient through automated identity verification, document processing, and account setup workflows that reduce friction while maintaining security standards. Custom automated services can also provide personalized financial insights and recommendations that help customers achieve their financial goals.

Implementation Strategies for Maximum Impact

Successfully implementing custom automated services requires careful planning, phased execution, and ongoing optimization. Organizations that achieve the best results follow structured approaches that minimize disruption while maximizing the benefits of automation.

Assessment and Planning Phase

The most effective custom automated services implementations begin with comprehensive audits of existing processes, systems, and customer touchpoints. This assessment identifies automation opportunities that will deliver the highest impact while considering technical constraints and resource requirements.

Successful organizations prioritize automation initiatives based on potential ROI, implementation complexity, and strategic alignment with business objectives. This prioritization ensures that initial automation projects demonstrate clear value and build momentum for broader transformation initiatives.

Integration and Testing Strategies

Custom automated services must integrate seamlessly with existing technology stacks to avoid creating data silos or workflow disruptions. The most successful implementations use phased rollout strategies that allow teams to test and optimize automation systems before full deployment.

Comprehensive testing protocols ensure that custom automated services perform reliably under various conditions and scenarios. This testing includes performance validation, error handling verification, and user experience optimization to ensure that automation enhances rather than complicates existing processes.

Training and Change Management

Even the most sophisticated custom automated services require proper training and change management to achieve their full potential. Organizations must invest in comprehensive training programs that help teams understand how to leverage automation tools effectively and adapt their workflows to take advantage of new capabilities.

Change management strategies should address potential concerns about automation replacing human roles by emphasizing how custom automated services augment human capabilities rather than replacing them. This approach helps build organizational buy-in and ensures successful adoption across all relevant departments.

Measuring Success and Optimizing Performance

The value of custom automated services becomes apparent through measurable improvements in key business metrics. However, organizations must establish clear measurement frameworks and optimization processes to ensure that automation initiatives deliver sustained value over time.

Key Performance Indicators and Metrics

Different types of custom automated services require different measurement approaches. Marketing automation systems should be evaluated based on metrics like lead quality, conversion rates, customer acquisition costs, and lifetime value improvements. E-commerce automation should focus on metrics like average order value, cart abandonment rates, and customer retention rates.

Operational automation systems should be measured based on efficiency gains, error reduction rates, and cost savings. These metrics provide clear evidence of automation value and help justify continued investment in custom automated services expansion.

Continuous Optimization and Evolution

The most effective custom automated services are designed for continuous improvement rather than static operation. These systems incorporate feedback loops that automatically identify optimization opportunities and suggest improvements based on performance data and changing business conditions.

Regular performance reviews should evaluate both quantitative metrics and qualitative feedback from users and customers. This comprehensive evaluation approach ensures that custom automated services continue to deliver value as business needs evolve and market conditions change.

Overcoming Common Implementation Challenges

While custom automated services offer significant benefits, organizations often encounter predictable challenges during implementation. Understanding these challenges and preparing appropriate solutions helps ensure successful automation initiatives.

Technical Integration Complexities

Many organizations struggle with integrating custom automated services into existing technology ecosystems that may include legacy systems, multiple databases, and various third-party tools. Successful implementations require careful technical planning and often benefit from working with experienced automation specialists who understand integration challenges and solutions.

The most effective approach involves creating detailed integration maps that identify all necessary connections, data flows, and potential conflict points. This planning phase helps prevent technical issues that could disrupt existing operations or compromise data integrity.

Organizational Resistance and Adoption Challenges

Teams may resist custom automated services due to concerns about job security, learning curves, or disruption to established workflows. Successful organizations address these concerns through transparent communication about automation benefits, comprehensive training programs, and phased implementation approaches that allow gradual adaptation.

Demonstrating quick wins through pilot programs helps build confidence in custom automated services and creates momentum for broader adoption. These early successes provide concrete examples of automation benefits that help overcome skepticism and encourage engagement.

The Future of Custom Automated Services

As artificial intelligence and machine learning technologies continue to advance, custom automated services are becoming increasingly sophisticated and capable. Future developments will likely include more advanced predictive capabilities, improved natural language processing, and enhanced integration with emerging technologies like augmented reality and voice interfaces.

Organizations that invest in custom automated services today position themselves to take advantage of these future developments while building the foundational capabilities needed for continued digital transformation. The key is choosing automation solutions that are designed for scalability and evolution rather than static functionality.

Choosing the Right Partner for Custom Automated Services

The success of custom automated services implementations often depends on choosing the right implementation partner. Organizations need partners who understand both the technical aspects of automation and the business context in which these systems will operate.

The most effective partners offer comprehensive capabilities that span strategy development, technical implementation, and ongoing optimization. They should have experience working with similar organizations and understand industry-specific requirements and challenges.

For organizations seeking comprehensive custom automated services solutions, subscription-based agencies like Passionate Agency – Passionates offer unique advantages. Their Innovate tier provides access to senior AI engineers and automation specialists who can implement sophisticated custom solutions while ensuring seamless integration with existing systems. With fixed monthly pricing and rapid 1-3 day delivery times, these services enable organizations to implement and optimize custom automated services without the overhead and uncertainty associated with traditional project-based engagements.

The subscription model also ensures ongoing support and optimization, which is crucial for maintaining the effectiveness of custom automated services as business needs evolve. This approach provides the flexibility to scale automation initiatives up or down based on changing requirements while maintaining access to senior-level expertise across all aspects of automation implementation.

Custom automated services represent a fundamental shift in how businesses operate, compete, and serve their customers. Organizations that embrace this transformation while choosing the right implementation strategies and partners will be best positioned to thrive in an increasingly automated business environment. The key is starting with clear objectives, choosing scalable solutions, and maintaining a focus on measurable business outcomes throughout the implementation process.

We also provide on-demand premium graphic design, video, website development, UX research, CRO, and AI agency services to businesses in other locations around the world, including:

Custom automated services are precision-engineered systems designed to solve unique business challenges, unlike one-size-fits-all automation tools. They are tailored to integrate seamlessly with your company’s specific workflows, customer journeys, and existing technology stack. The primary goal of these services is to enhance user experiences and drive measurable growth through intelligent process optimization, moving beyond simple task automation to provide a true strategic advantage for modern businesses.
Generic automation software is built for broad, common use cases and often requires businesses to adapt their processes to the tool. In contrast, custom automated services are built to adapt to your business. They are designed with a deep understanding of your specific industry nuances, company workflows, and unique customer behavior patterns. This tailored approach ensures that automation enhances rather than disrupts your existing operations, leading to more effective and efficient outcomes.
For marketing, custom automated services can create sophisticated, personalized customer journeys that adapt based on user interactions, automatically segment audiences, and trigger contextually relevant communications. For e-commerce, they can optimize pricing strategies in real-time based on competitor data, manage inventory by predicting demand, personalize product recommendations based on browsing history, and streamline complex checkout processes to reduce cart abandonment and increase revenue.
While nearly any industry can benefit, custom automated services provide significant advantages in sectors with complex processes and data. B2B SaaS companies use them for sophisticated lead scoring and automated onboarding. E-commerce and retail operations leverage them for dynamic pricing and inventory management. Financial services and fintech organizations use them to automate compliance monitoring, risk assessment, and personalized financial recommendations, all while meeting strict security and regulatory requirements.
The first and most critical step is the assessment and planning phase. This involves a comprehensive audit of your existing business processes, technology systems, and customer touchpoints. The goal is to identify the specific automation opportunities that will deliver the highest impact and return on investment (ROI). During this phase, you should prioritize initiatives based on their strategic alignment with your business objectives, implementation complexity, and potential for demonstrating clear, measurable value quickly.
Success is measured using key performance indicators (KPIs) relevant to the automated function. For marketing automation, track metrics like lead quality, conversion rates, and customer acquisition cost. For e-commerce automation, focus on average order value, cart abandonment rates, and customer retention. For operational automation, measure efficiency gains, error reduction rates, and direct cost savings. Establishing these clear measurement frameworks is essential to prove the value of custom automated services and justify further investment.
Effective custom automated services are built on three core components. First is intelligent data integration, which unifies data from all your platforms (like CRMs and analytics tools) for a complete view. Second is personalization and dynamic content, which uses that data to automatically tailor experiences for each user in real-time. The third is workflow optimization, which streamlines complex internal processes, such as routing leads or coordinating tasks across departments, to improve efficiency and consistency.