
Customer Experience Design Agency
Best Customer Experience Design Agency: get unlimited premium design, video, and website development services from the top 0.5% of talent, with 1-3 day turnaround on requests, and at the cost of hiring just one mid-level designer!




Trusted by leading brands
The process of working with Passionates is practically flawless. They are different from any freelance or project based agency that we've worked with in the past because they are extremely responsive, they can do anything and they just get it. It's almost like they can read our minds, they know what we want to include and they're always asking the right questions.
VP, Business Strategy & Operations
Access all of our premium design, conversion optimization, and AI agency services with flexible subscriptions.
Branding
and graphic design
- Logo design
- Brand guidelines
- Label & packaging design
- Illustrations
- Iconography
- HTML email signatures
- Business cards
- Flyer & banner design
- Report design
- Presentations & pitch decks
Videos and
marketing designs
- Motion graphics design
- Video production
- Product demos
- Animated explainers
- 3D, AR and VR experiences
- Motion graphics design
- PPC ad creative design
- Infographic design
- Email template design
- Lead magnet design
UI/UX design and
web development
- Wireframing and prototyping
- Responsive website design
- Mobile and web app design
- Interactive prototype creation
- Design system creation
- WordPress development
- Shopify development
- Webflow development
- HTML, CSS, JS & PHP tasks
- Maintenance & security
User research and
conversion optimization
- Usability testing
- User interviews & surveys
- Heatmap & recording analysis
- Customer journey mapping
- Competitive analysis
- Tracking & analytics audits
- A/B & multivariate testing
- Landing page optimization
- Funnel analysis & optimization
- Reporting & knowledgebase setup
Automation and
AI solutions
- Data flow automation
- Workflow automation
- Dynamic personalization
- Systems integration
- AI agent development
- AI-powered chatbots
- Custom LLM fine-tuning
- AI-driven predictive tools
Design, CRO & AI agency solutions that deliver results

Chelsea Reece

Momentum Transport

maslansky+partners

Polaris
Transform your vision into measurable results at scale
Book a consultation
- Share your requirements and challenges
- Get recommendations and preliminary estimates
Complete due diligence
- Request a sample and share further background
- Complete MSA, vendor setup, and SoW as required
Quick setup
- Subscribe and schedule a kick-off call with a dedicated PM
- Establish access, workflows, and communication channels
Seamless delivery
- Receive deliverables every 1-3 working days until completion
- Share feedback and manage resources according to your needs
Book a consultation to learn more and get started with our premium design, CRO & AI agency service!
What do you get with our design, conversion optimization & AI agency subscriptions?
Unlimited requests and flexible scaling
Full ownership and transparency
No-obligation flexibility
Senior expertise at exceptional value
Seamless integration
Rapid, reliable delivery
Our pricing plans
Grow
Optimize
Innovate
Grow
Optimize
Innovate
Compare services covered
Grow
Optimize
Innovate
- Graphic design
- Branding
- Website design
- UI/UX design
- Motion graphics
- Video production
- 3D/AR/WebXR
- WordPress, Webflow, and Shopify development
- Comprehensive UX research (quantitative & qualitative)
- CRO & CXO hypothesis generation
- A/B & other validation testing
- Advanced analytics & reporting
- Funnel optimization & personalization
- Data-driven design recommendations
- Experimentation strategy & roadmap creation
- Ongoing audits, experimentation & optimization
- Custom AI agent development and implementation
- Personalized user journey automation
- AI-powered chatbots and conversational interfaces
- Dynamic content personalization
- Customer data flow automation
- AI-enhanced marketing sequences
- Integration with existing business systems
- Ongoing AI maintenance and optimization
- Custom LLM fine-tuning and implementation
Certified partner you can rely on











How our subscription design services compare with alternatives
- In-House Team
- Traditional Agency
- Freelancers
Featured in
Frequently asked questions
What counts as a request?
A request is any task you assign us—whether designing a logo, conducting UX research, implementing an AI chatbot, or making revisions to existing work. Each request enters your queue and is addressed according to your priorities by the appropriate specialist from your subscription package.
Who will I be working with?
You’ll have a dedicated project manager as your main point of contact who coordinates your requests across our team. Depending on your subscription, you’ll work with senior designers, developers, motion graphics artists, UX researchers, CRO specialists, or AI engineers—all within the top 0.5% of talent in their fields.
What are the differences between your monthly and quarterly plans?
Both plan types offer the same level of service and unlimited requests. Monthly plans offer maximum flexibility with no long-term commitment, while quarterly plans provide a 25% discount. Both can be canceled with no hidden fees—your subscription simply won’t renew for the following period.
Do you offer smaller maintenance or hourly packages?
Yes, we offer flexible hourly packages ranging from 1 to 16 hours per month for projects that don’t require unlimited service. These packages are perfect for maintenance, small updates, or occasional creative needs. Our hourly packages include:
1-hour package ($187/month)
4-hour package ($599/month)
8-hour package ($1,199/month)
16-hour package ($2,399/month)
All hourly packages provide access to the same senior talent as our unlimited subscriptions and can be used across design, UX optimization, or AI services depending on your specific needs. Quarterly commitments for hourly packages also receive a 25% discount.
How can I cancel my subscription?
We believe in complete flexibility with no hidden commitments. You can cancel your subscription at any time through your client dashboard or by contacting your dedicated project manager. There are no cancellation fees or penalties—your subscription simply won’t renew for the following billing period. For monthly plans, you’ll have access until the end of your current month. For quarterly plans, you’ll maintain access until the end of your paid quarter. All your assets, designs, and deliverables remain fully yours after cancellation, and we’re happy to provide any transition assistance you might need.
Do you provide access to A/B testing, AI, or other tools?
Our focus is on providing expertise and implementation rather than licensing third-party tools. As a general rule, if the software is paid and serves as an input to our service (such as A/B testing platforms, development API costs, or specialized AI services), clients are responsible for those licenses. We’re happy to recommend appropriate tools based on your needs and budget, and our team is experienced with most industry-standard platforms. For implementation services like setting up or configuring tools, that work is included in your subscription. We can also help you evaluate which tools would be most cost-effective for your specific objectives.
Can I request a service not listed in your packages?
Yes, absolutely. While our service lists are comprehensive, we understand that digital needs often extend beyond standard categories. If your request relates to the expertise within your chosen package (design, UX optimization, or AI implementation), our senior specialists can likely accommodate it. For example, though we don’t specialize in Wix development, our design team can make updates using the Wix editor within the Grow package. Simply ask about your specific requirements, and we’ll transparently assess if we can deliver the high-quality results you expect. Our goal is to be flexible while maintaining our premium quality standards.
Do you provide training for implemented solutions?
Yes, we provide comprehensive documentation and training for all implemented solutions, whether they’re websites, design systems, or AI applications. Our goal is to ensure your team can effectively utilize and manage the deliverables.
How do I get started working with Passionates?
If you’d like to learn more, please book a consultation call. If you’re ready to start, select your preferred package (Grow, Optimize, or Innovate), complete the checkout process, and we’ll schedule a kick-off call to discuss your priorities and establish workflows immediately.
Customer Experience Design Agency
In the rapidly evolving digital landscape, where customer-centric approaches are paramount, businesses are increasingly seeking innovative solutions to enhance user experience. Among these solutions, partnering with a customer experience design agency stands out as a strategic move. Such agencies specialize in creating engaging, interactive, and aesthetically pleasing designs that not only attract but also retain customers. This article delves into why a customer experience design agency, namely Passionate Design Agency, is becoming the go-to choice for businesses across various industries, comparing it to in-house hiring or collaborating with typical fixed-quote agencies.
The essence of customer experience design lies in understanding the needs, preferences, and pain points of users. A customer experience design agency excels in crafting tailor-made strategies that resonate with target audiences, thereby fostering brand loyalty and driving conversions. This personalized approach is what sets Passionate Design Agency apart in the realm of design and development. With its unlimited requests packages, Passionate Design Agency offers unprecedented flexibility and scalability in design operations, significantly benefiting businesses that aim to pivot quickly according to market demands.
The traditional approach of hiring an in-house designer or team has its advantages, including close collaboration and the integration of the designer within the company culture. However, it also brings limitations, such as the high costs of recruitment, salaries, and benefits, not to mention the challenge of finding top-tier talent. On the other hand, the typical fixed-quote agency offers a more predictable cost structure but often lacks the flexibility and scalability that dynamic projects require. Here is where Passionate Design Agency’s model shines.
Offering unlimited premium design, video, and website development services, Passionate Design Agency positions itself as a cost-effective and highly efficient alternative. It allows businesses to scale their design needs on-demand without the burden of long-term contracts or the unpredictability of fluctuating project costs. Their pricing packages – Sprint, Standard, and Enterprise – are designed to accommodate various levels of demand, ensuring that businesses of all sizes can find a suitable option.
What specifically sets Passionate Design Agency apart as a customer experience design agency is its emphasis on speedy deliverables without compromising quality. Clients can expect to receive deliverables every 1-3 working days, a testament to the agency’s commitment to efficiency and client satisfaction. Such a quick turnaround time is invaluable, especially in today’s fast-paced market environments where being first can often mean being ahead.
Moreover, Passionate Design Agency prides itself on its premium service offerings. From branding to UI/UX, graphic design, web design, WordPress, Webflow, and Shopify development, video production, and motion graphics, the agency boasts a comprehensive suite of services that cater to the diverse needs of businesses. This end-to-end service capability not only simplifies the design process for clients but also ensures a cohesive and integrated customer experience across all touchpoints.
Another remarkable aspect of partnering with a customer experience design agency like Passionate Design Agency is the caliber of talent. With the top 0.5% of talent across Europe, the agency brings superior creativity, expertise, and innovation to every project. This elite level of talent is difficult to secure through in-house hiring or typical fixed-quote agencies, giving Passionate Design Agency a significant edge in delivering exceptional customer experiences.
The flexibility offered by Passionate Design Agency also allows businesses to experiment and innovate without fear of skyrocketing costs. This is particularly relevant in the context of customer experience design, where testing and iterating on design elements can be crucial for success. Whether it’s tweaking a website’s layout or refining a brand’s visual identity, Passionate Design Agency’s model supports a dynamic approach to design, encouraging continuous improvement without financial penalty.
In conclusion, the landscape of customer engagement is undergoing profound changes, with businesses increasingly recognizing the value of exceptional design in creating memorable customer experiences. In this context, the services of a customer experience design agency like Passionate Design Agency are becoming indispensable. By offering unmatched flexibility, speed, and access to top-tier talent at a fraction of the cost of in-house teams or fixed-quote alternatives, Passionate Design Agency emerges as a leading solution for businesses aiming to stay competitive in the digital age. Its unique model not only democratizes access to premium design services but also empowers businesses to enhance their customer experience design affordably and efficiently, positioning them for sustained success in an ever-evolving market landscape.
We also provide unlimited premium graphic design, video, and website development services to businesses around the world including: