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Bigcommerce Design Services

Next-Generation Bigcommerce Design Services: access premium design, web development, video, UX research, conversion optimization, and AI agency solutions on demand.

49 reviews

Drive growth through our next-generation creative agency solutions today​

Trusted by leading brands

Access all of our premium creative, conversion optimization, and AI agency services with flexible packages.

Branding
and graphic design

Videos and
marketing designs

UI/UX design and
web development

User research and
conversion optimization

Optimize

Automation and
AI solutions

INNOVATE

Transform your vision into measurable results at scale

1

Book a consultation

2

Complete due diligence

3

Quick setup 

4

Seamless delivery

Book a consultation to learn more and get started with our premium design, CRO & AI agency service!

*When you share your contact details and project information with us, we use it solely to understand your needs, respond to your inquiry, and provide tailored solutions. We never share or sell your personal information to third parties. For more details, please review our privacy policy.
48 reviews

What do you get with our creative, conversion optimization & AI agency packages?

Unlimited requests and flexible scaling

Submit unlimited requests within your chosen service areas. We'll tackle them sequentially, working on as many requests simultaneously as possible on your subscription plan. Need more capacity? Simply add workstreams to scale your resources as projects demand.

Full ownership and transparency

Receive complete ownership of all deliverables produced during our engagement, including source files, research data, and implementation code. You'll also have access to premium tools, licenses, and frameworks that power our solutions.

No-obligation flexibility

Use our subscription for as long as you need and cancel anytime with no hidden fees or penalties. Your subscription simply won't renew for the following month. Annual plans offer additional savings while maintaining the same flexibility.

Senior expertise at exceptional value

Access the top 0.5% of talent across design, conversion optimization and AI for a fraction of traditional agency costs. From premium creative work to data-driven optimization and automation, receive senior-level expertise without the price tag.

Seamless integration

We adapt to your preferred workflow with dedicated project management. Whether you prefer ClickUp, Slack, email, or your own project management tools, we'll integrate seamlessly with your team's existing processes.

Rapid, reliable delivery

Experience industry-leading turnaround times across all service areas. Typically, you'll receive updates every 1-3 working days (depending on complexity), ensuring continuous progress on your initiatives without unnecessary delays.

Our pricing packages

How many full-time resources do you need?

Grow

8,000 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

10,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

12,500 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:

Grow

7,200 /month
For high-growth startups and medium to large businesses looking to support ongoing growth initiatives with consistent, 360° premium creative at scale.
Access to 1 full-time senior resource for a month that can alternate between designers, motion graphics artists, and web developers, able to deliver:

Optimize

9,000 /month
For high-growth startups and medium to large businesses looking to leverage UX research and CRO strategies with rapid and premium implementation to drive ROI and long-term growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Grow + UX researchers and CRO analysts, able to also deliver:

Innovate

11,250 /month
For high-growth startups and medium to large businesses looking to implement AI and automation, with a measured approach and a premium execution, to drive efficiency and revenue growth.
Access to 1 full-time senior resource for a month that can alternate between all specialists in Optimize + AI analysts and engineers, able to also deliver:
How many hours per month do you need?

1 hour

199 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

1 hour

179 /month
For one-off CRO, design, video, or web dev tasks that can be completed within the allocated hours, from bug fixes to building a landing page.
Access all of our services on an hourly basis.
Packages are limited by time tracked and renewal date.
Unused hours roll over while subscribed.

Certified partner you can rely on

How our creative services compare with alternatives

Investment
Investment
Investment
Investment
Fixed & predictable
Skills access
Quality
Management
Security
Integration
Speed
Scalability
2-5x higher
2-4x higher
Other costs
Variable and unpredictable
Other costs
Other costs
None
Other costs
Benefits, software & training
Procurement & lead times
Skills access
Shortlisting & set-up
Skills access
Skills access
360° coverage
Limited diversity
Project-based
Quality
Single specialist
Quality
Quality
Enterprise QC
Task dependent
Specialization dependent
Management
Unreliable
Management
Management
Dedicated PM
High management overhead
Complex management
Security
Time-consuming supervision
Security
Security
Enterprise MSAs
Employment risks
Contract risks
Integration
Limited security
Integration
Integration
Seamless integration
Internal coordination
Limited integration
Speed
No systematic process
Speed
Speed
Up to 3 days/request
Variable speed
Project-based
Scalability
Availability dependent
Scalability
Scalability
Instant scaling
Slow to scale
Limited flexibility
Not scalable

Featured in

Awwwards logo
Behance passionates
CSS design awards
Enterprise-grade agile team with senior professionals across Europe
Proven track record of scaling solutions for enterprise clients
Comprehensive solution spanning design, development, optimization and AI.
Data-driven approach delivering measurable results across all services

Frequently asked questions

In contrast to typical agencies, where you are billed by the hour or a fixed amount for a project specification, our unlimited packages give you access to a full-time or part-time (top 0.5%) senior resource for a month with complete flexibility to manage the tasks they work on on a daily basis. The “resource” can also alternate between senior specialists within the service area according to the tasks. For example, within the Grow packages, you can request design, video and web development deliverables, and while you might only have 1 resource (so 2 separate tasks cannot be worked on at the same time by 2 separate resources, and one task will need to be paused for the other to progress), this 1 resouce can still alternate between senior designers, developers and motion graphics specialists. This essentially means that even with 1 worksteam, or 1 resource, you still get the skills diversity of an entire team.

This mode of operation is ideal for iterative and fast-paced creative, marketing, and product teams that require high-quality deliverables across a broad spectrum of services with a fast turnaround. 

The packages are also ideal for medium to large-scale multidimensional projects that might require the combination of multiple Grow, Optimize, and Innovate packages. For these kinds of projects, our packages work out to be multiple times more cost-efficient than comparable quality traditional agency estimates, which often “price the client” instead of the project.

The packages can also be used for fixed-term, smaller engagements, such as a small website redesign and rebuild, or a branding project that lasts 1 or 2 months.

Most of our clients are growth-stage and enterprise businesses with 50+ employees in the US, Canada, the UK, and the EU.

You’ll have a dedicated project manager as your main point of contact who coordinates your requests across our team. Depending on your subscription, you’ll work with senior designers, developers, motion graphics artists, UX researchers, CRO specialists, or AI engineers—all within the top 0.5% of talent in their fields.

Both plan types offer the same level of service and unlimited requests. Monthly plans offer maximum flexibility with no long-term commitment, while annual plans provide a 10% discount. Both can be canceled with no hidden fees—your subscription simply won’t renew for the following period.

Yes, we offer flexible hourly packages ranging from 1 to 10 hours per month ($199 per hour) for projects that don’t require unlimited service. These packages are perfect for maintenance, small updates, or occasional creative needs. 

All hourly packages provide access to the same senior talent as our unlimited subscriptions and can be used across design, UX optimization, or AI services depending on your specific needs. Annual commitments for hourly packages also receive a 10% discount.

We believe in complete flexibility with no hidden commitments. You can cancel your subscription at any time through your client dashboard or by contacting your dedicated project manager. There are no cancellation fees or penalties—your subscription simply won’t renew for the following billing period. For monthly plans, you’ll have access until the end of your current month. For annual plans, you’ll maintain access until the end of your paid annum. All your assets, designs, and deliverables remain fully yours after cancellation, and we’re happy to provide any transition assistance you might need.

Our focus is on providing expertise and implementation rather than licensing third-party tools. As a general rule, if the software is paid and serves as an input to our service (such as A/B testing platforms, development API costs, or specialized AI services), clients are responsible for those licenses. We’re happy to recommend appropriate tools based on your needs and budget, and our team is experienced with most industry-standard platforms. For implementation services like setting up or configuring tools, that work is included in your subscription. We can also help you evaluate which tools would be most cost-effective for your specific objectives.

Yes, absolutely. While our service lists are comprehensive, we understand that digital needs often extend beyond standard categories. If your request relates to the expertise within your chosen package (design, UX optimization, or AI implementation), our senior specialists can likely accommodate it. For example, though we don’t specialize in Wix development, our design team can make updates using the Wix editor within the Grow package. Simply ask about your specific requirements, and we’ll transparently assess if we can deliver the high-quality results you expect. Our goal is to be flexible while maintaining our premium quality standards.

Yes, we provide comprehensive documentation and training for all implemented solutions, whether they’re websites, design systems, or AI applications. Our goal is to ensure your team can effectively utilize and manage the deliverables.

If you’d like to learn more, please book a consultation call. If you’re ready to start, select your preferred package (Grow, Optimize, or Innovate), complete the checkout process, and we’ll schedule a kick-off call to discuss your priorities and establish workflows immediately.

Bigcommerce Design Services

BigCommerce Design Services: Transforming E-commerce Experiences for Growth-Focused Businesses

The e-commerce landscape has evolved dramatically, with businesses requiring more than just functional online stores. Today’s successful companies need BigCommerce design services that combine stunning visuals, seamless user experiences, and data-driven optimization strategies. Whether you’re a startup founder looking to establish market presence or a marketing executive seeking to differentiate your brand, the right design partner can transform your BigCommerce platform into a conversion-optimized revenue engine.

Modern BigCommerce design services extend far beyond basic theme customization. They encompass comprehensive brand strategy, user experience research, conversion rate optimization, and advanced personalization capabilities that drive measurable business results. The challenge lies in finding partners who understand both the technical capabilities of the BigCommerce platform and the strategic requirements of growing businesses.

The Strategic Importance of Professional BigCommerce Design Services

E-commerce managers and marketing directors increasingly recognize that design isn’t just about aesthetics—it’s about creating experiences that convert visitors into customers and customers into loyal advocates. Professional BigCommerce design services address multiple business objectives simultaneously, from brand differentiation to revenue optimization.

The most effective BigCommerce design services integrate deep platform knowledge with broader business strategy. This means understanding how design decisions impact everything from search engine optimization to customer lifetime value. For companies operating in competitive markets, this strategic approach to design becomes a critical differentiator.

Beyond Templates: Custom BigCommerce Design Solutions

While BigCommerce offers numerous pre-built themes, businesses serious about growth require custom design solutions that reflect their unique value propositions. Professional BigCommerce design services create tailored experiences that align with specific customer journeys and business objectives.

Custom design work involves comprehensive analysis of target audiences, competitive positioning, and conversion optimization opportunities. This process typically includes:

  • Brand identity development and visual system creation
  • User experience research and customer journey mapping
  • Custom theme development optimized for performance
  • Mobile-first responsive design implementation
  • Conversion rate optimization through A/B testing
  • Integration with marketing automation and analytics platforms

Key Components of Effective BigCommerce Design Services

Comprehensive BigCommerce design services encompass multiple disciplines, each contributing to overall business success. Understanding these components helps decision-makers evaluate potential partners and ensure their chosen solution addresses all critical requirements.

User Experience Research and Strategy

Data-driven BigCommerce design services begin with thorough user experience research. This involves analyzing customer behavior patterns, identifying conversion barriers, and developing hypotheses for optimization. UX research provides the foundation for design decisions that improve both customer satisfaction and business metrics.

Effective UX research for BigCommerce platforms includes heat mapping analysis, user session recordings, customer feedback collection, and competitive benchmarking. These insights inform design strategies that address real user needs rather than assumptions about customer behavior.

Conversion Rate Optimization Integration

The most valuable BigCommerce design services integrate conversion rate optimization throughout the design process. This means every design element—from navigation structure to checkout flow—is optimized for maximum conversion potential.

Conversion-focused design considers factors such as page load speed, mobile usability, trust signals, and psychological triggers that influence purchase decisions. Professional services implement systematic testing methodologies to validate design improvements and ensure measurable results.

Brand Identity and Visual Design

Strong brand identity differentiates businesses in crowded e-commerce markets. Professional BigCommerce design services develop comprehensive visual systems that communicate brand values and build customer trust.

This involves creating cohesive design languages that extend across all customer touchpoints, from website headers to email templates. Consistent brand implementation builds recognition and credibility, directly impacting customer acquisition and retention rates.

Platform-Specific Advantages of BigCommerce Design Services

BigCommerce offers unique capabilities that experienced design services leverage for competitive advantage. Understanding these platform-specific features helps businesses maximize their e-commerce investment.

Advanced Customization Capabilities

BigCommerce’s architecture supports extensive customization without compromising platform stability or security. Professional BigCommerce design services utilize these capabilities to create unique shopping experiences that reflect specific business requirements.

The platform’s API-first approach enables seamless integration with third-party tools and custom functionality development. This flexibility allows businesses to implement sophisticated features such as dynamic pricing, personalized product recommendations, and automated marketing sequences.

Built-in Performance Optimization

BigCommerce includes numerous performance optimization features that experienced design services leverage for improved user experience and search engine rankings. These include content delivery network integration, image optimization, and mobile-responsive infrastructure.

Professional design services optimize these built-in features while implementing additional performance enhancements such as lazy loading, code minification, and strategic caching. The result is faster-loading stores that improve both user experience and conversion rates.

Selecting the Right BigCommerce Design Services Partner

Choosing appropriate BigCommerce design services requires careful evaluation of multiple factors, from technical expertise to strategic alignment. The most successful partnerships combine platform-specific knowledge with broader business understanding.

Technical Expertise and Platform Knowledge

Effective BigCommerce design services require deep platform knowledge combined with broader web development and design expertise. Partners should demonstrate experience with BigCommerce’s specific features, limitations, and optimization opportunities.

Technical evaluation should include assessment of the partner’s experience with BigCommerce APIs, app integrations, custom development capabilities, and performance optimization techniques. This technical foundation enables implementation of sophisticated features that drive business results.

Strategic Business Understanding

The most valuable BigCommerce design services partners understand business strategy beyond technical implementation. They should demonstrate experience with conversion optimization, customer journey mapping, and revenue growth strategies.

This business understanding manifests in their ability to recommend design solutions that address specific growth challenges, whether that’s improving mobile conversion rates, reducing cart abandonment, or increasing average order values.

Service Delivery and Project Management

Professional BigCommerce design services require efficient project management and clear communication processes. Partners should provide transparent timelines, regular progress updates, and systematic quality assurance procedures.

The most effective partnerships involve collaborative approaches where client teams remain engaged throughout the design process. This ensures final deliverables align with business objectives and internal team capabilities.

Modern Approaches to BigCommerce Design Services

The landscape of BigCommerce design services continues evolving with new technologies and methodologies. Forward-thinking businesses seek partners who incorporate the latest approaches to design, optimization, and customer experience.

AI-Powered Personalization

Advanced BigCommerce design services increasingly incorporate artificial intelligence for personalized customer experiences. This includes dynamic content optimization, personalized product recommendations, and automated customer journey optimization.

AI implementation in e-commerce design requires careful integration with existing systems and ongoing optimization based on customer behavior data. Professional services manage this complexity while ensuring seamless user experiences.

Subscription-Based Service Models

Traditional project-based BigCommerce design services are being supplemented by subscription-based models that provide ongoing optimization and support. These approaches recognize that e-commerce success requires continuous improvement rather than one-time implementations.

Subscription-based BigCommerce design services offer several advantages for growing businesses. They provide access to senior-level expertise without the overhead of full-time employees, enable rapid iteration and testing, and ensure designs remain optimized as business requirements evolve.

Companies like Passionate Agency – Passionates have pioneered this approach, offering unlimited access to senior designers, developers, and optimization specialists for fixed monthly fees. Their Grow tier ($8,000/month full-time, $5,000 part-time) includes comprehensive BigCommerce design and development services, while their Optimize tier ($10,000/month full-time, $6,000 part-time) adds conversion rate optimization and UX research capabilities.

Integration with Broader Marketing Strategies

Effective BigCommerce design services don’t operate in isolation—they integrate seamlessly with broader marketing and growth strategies. This holistic approach ensures design decisions support overall business objectives rather than just aesthetic preferences.

Marketing Automation Integration

Modern BigCommerce design services incorporate marketing automation capabilities from the initial design phase. This includes integration with email marketing platforms, customer relationship management systems, and analytics tools.

Proper integration enables sophisticated marketing sequences such as abandoned cart recovery, personalized product recommendations, and customer lifecycle automation. These capabilities directly impact revenue generation and customer lifetime value.

Content Marketing Support

BigCommerce design services should support content marketing strategies through optimized blog layouts, resource sections, and lead generation mechanisms. This content-focused approach helps businesses establish thought leadership while driving organic traffic growth.

Content optimization includes technical elements such as site structure and loading speed, as well as design elements that encourage engagement and social sharing. Professional services balance these requirements with overall site performance and user experience.

Measuring Success: Analytics and Optimization

Professional BigCommerce design services include comprehensive analytics implementation and ongoing optimization processes. This data-driven approach ensures design investments deliver measurable business results.

Key Performance Indicators

Effective BigCommerce design services establish clear success metrics from project initiation. These typically include conversion rate improvements, average order value increases, mobile performance enhancements, and customer engagement metrics.

Regular performance monitoring enables continuous optimization and ensures design decisions remain aligned with business objectives. Professional services provide detailed reporting and recommendations for ongoing improvements.

A/B Testing and Experimentation

Systematic testing is essential for optimizing BigCommerce design performance. Professional services implement comprehensive testing frameworks that evaluate everything from color schemes to checkout processes.

Effective testing requires statistical significance, proper test design, and careful analysis of results. This scientific approach ensures design changes deliver genuine improvements rather than temporary fluctuations.

Future-Proofing Your BigCommerce Investment

The most strategic BigCommerce design services consider long-term business growth and platform evolution. This forward-thinking approach ensures design investments remain valuable as businesses scale and market conditions change.

Scalability Considerations

Professional BigCommerce design services architect solutions that accommodate business growth without requiring complete redesigns. This includes flexible design systems, scalable technical infrastructure, and modular functionality that can be expanded over time.

Scalability planning considers factors such as product catalog growth, international expansion, and increased traffic volumes. Proper planning ensures smooth growth transitions without disrupting customer experiences.

Technology Integration Roadmaps

Forward-thinking BigCommerce design services develop technology roadmaps that anticipate future integration requirements. This includes consideration of emerging technologies such as augmented reality, voice commerce, and advanced personalization capabilities.

Strategic technology planning ensures businesses can adopt new capabilities without major platform disruptions. This approach maximizes long-term return on design investments while maintaining competitive advantages.

Conclusion: Choosing Excellence in BigCommerce Design Services

Success in today’s e-commerce environment requires BigCommerce design services that combine aesthetic excellence with strategic business understanding. The most effective partnerships deliver measurable results through data-driven design decisions, conversion optimization, and ongoing performance improvement.

Whether you’re a marketing executive seeking brand differentiation, a UX director focused on conversion optimization, or a founder building competitive advantage, the right BigCommerce design services partner can transform your platform into a growth engine. The key is selecting partners who understand both platform capabilities and broader business strategy, ensuring every design decision contributes to measurable success.

The investment in professional BigCommerce design services pays dividends through improved conversion rates, enhanced customer experiences, and sustainable competitive advantages. In an increasingly competitive e-commerce landscape, this strategic approach to design becomes not just an advantage, but a necessity for long-term success.

We also provide on-demand premium graphic design, video, website development, UX research, CRO, and AI agency services to businesses in other locations around the world, including:

Professional Bigcommerce design services offer a comprehensive strategic approach that extends far beyond basic theme adjustments. They encompass brand identity development, in-depth user experience (UX) research, customer journey mapping, and custom theme development optimized for performance. These services also integrate conversion rate optimization (CRO) through A/B testing and connect your store with essential marketing automation and analytics platforms. The goal is to transform your BigCommerce site into a conversion-focused revenue engine tailored to your specific business objectives.
While pre-built themes offer a quick start, businesses serious about growth require custom solutions to stand out in a competitive market. Custom Bigcommerce design services create a unique experience that reflects your specific brand value and aligns with your target audience’s journey. This tailored approach allows for strategic implementation of conversion optimization tactics, superior site performance, and a design that differentiates you from competitors. It addresses specific business goals, like increasing customer lifetime value, which a generic template cannot fully support.
Quality Bigcommerce design services integrate conversion rate optimization (CRO) into every stage of the design process. This begins with data-driven UX research using tools like heat maps and user session recordings to identify and eliminate barriers to purchase. Designers then strategically optimize elements like page load speed, mobile usability, trust signals, and the checkout flow. Through systematic A/B testing, every design improvement is validated to ensure it delivers measurable results, turning more visitors into customers.
When selecting a partner, evaluate their technical expertise, strategic business understanding, and project management processes. An ideal partner possesses deep knowledge of the BigCommerce platform, including its APIs and customization capabilities. They should also demonstrate a strong grasp of business strategy, focusing on how design can solve challenges like reducing cart abandonment or increasing average order value. Finally, ensure they have a transparent and collaborative process to keep your project on track and aligned with your goals.
Experienced Bigcommerce design services utilize the platform’s unique architecture for a competitive advantage. They leverage its API-first approach for seamless third-party tool integrations and custom functionality like personalized product recommendations. Professionals also optimize BigCommerce’s built-in performance features, such as its content delivery network (CDN) and mobile-responsive infrastructure, while implementing advanced techniques like lazy loading and code minification. This expertise ensures your store is fast, stable, and scalable, improving both user experience and search engine rankings.
Yes, seamless integration with your broader marketing strategy is a core component of modern Bigcommerce design services. A professional agency will ensure your store connects flawlessly with your marketing automation platforms, CRM systems, and analytics tools from the initial design phase. This enables sophisticated strategies like automated abandoned cart recovery sequences, personalized customer lifecycle messaging, and detailed performance tracking. This holistic approach ensures your website design actively supports and enhances your overall marketing and revenue generation efforts.
Traditional project-based services involve a one-time implementation for a fixed scope and fee, ideal for a major launch or redesign. In contrast, subscription-based Bigcommerce design services offer ongoing optimization and support for a fixed monthly fee. This model recognizes that e-commerce success requires continuous improvement. A subscription provides ongoing access to senior-level design, development, and CRO expertise, enabling rapid iteration and ensuring your store’s design evolves with your business needs and market changes.